Frequently Asked Questions

Find answers to common questions. Still stuck? Contact us.

Getting Started

How do I create my first rental form?

Do I need to create an account to use RentForms?

How do tenants find and fill out my form?

Can I edit my form after publishing it?

What happens after someone applies?

How does the credit system work?

What’s the difference between Starter and Pro?

Do you offer refunds?

Can I upgrade or downgrade my plan?

What payment methods do you accept?

Do credits expire?

What application questions can I ask?

How do I filter and sort applications?

Can I export application data?

Do you integrate with other tools?

Is there a mobile app?

How do I reset my password?

Can multiple people access my account?

How do I delete my account?

What if I need help or have technical issues?

Is my data secure and private?

Contact our support team - we usually respond within 24 hours.