Frequently Asked Questions

Yes. Create forms, receive unlimited applications, arrange viewings and export responses for free. No subscriptions, paid upgrades or credit card required.

No. Applicants can open your link and submit their application for free, without creating a RentForms account.

No. RentForms helps you collect answers and review applicants before arranging viewings. We do not run credit or background checks or verify the information applicants provide.

Click "Create a form" to edit your form directly on the page. Add your listing link and property details, choose your questions and required contact information, and optionally add viewing times or customize the appearance. When you’re ready, publish your form and share its link. If you’re creating it as a guest, verify your email first to activate the form. Create your first rental form.

No! You can create your first form as a guest with just your email address. We'll send you a verification link, and your form will go live immediately. If you decide to create an account later, all your guest forms will automatically transfer to your account.

Each form gets a unique shareable link. Post it anywhere you advertise your property - Craigslist, Facebook Marketplace, your website, or rental listing sites. Applicants click the link and fill out the form on any device.

Yes. You can edit property details, application questions, contact settings, and customization anytime. Changes take effect immediately for new applicants.

You'll receive an email notification and can review all applications in your dashboard. Filter and sort applicants, then invite qualified candidates or reject others. You can also export all data to CSV.

Yes. Choose a theme color and edit your form’s text. After publishing, you can also upload your logo and a background image in the Appearance settings.

You can add text questions, multiple choice, yes/no questions, and file uploads. Choose from our standard question library (employment, income, pets, references, etc.) or create your own custom questions. All questions can be marked as required or optional.

Turn on viewing times in your form and add available slots. Choose whether each slot allows one or multiple applicants. Applicants select a time when applying, and you decide whom to invite.

Yes - filter applications by status (pending, invited, rejected), search by name, email, or phone, and filter based on any question response with advanced filtering and sorting options.

Yes - export all applicant data to CSV format including contact information, all question responses, and submission timestamps. Perfect for importing into spreadsheets or other tools.

Yes - add file upload questions to your form. Applicants can upload documents (PDFs, images, etc.) which are securely stored and accessible from your dashboard. Files are retained for 12 months.

Absolutely - both the form builder and applicant-facing forms are fully responsive and optimized for mobile devices. Your applicants can easily apply from their phones or tablets.

You'll get email notifications for new applications, daily/weekly summaries of activity, and alerts when time slots fill up or expire. You can customize your notification preferences in settings.

Click "Forgot Password" on the sign-in page and we'll send you a secure password reset link via email.

Go to Settings > Profile and click "Delete Account". Your data will be permanently removed within 30 days in compliance with data retention policies.

Email us at [email protected] or use the contact form on our website. Questions and suggestions are always welcome.

Yes, we use industry-standard SSL encryption, secure cloud storage, and follow GDPR compliance guidelines. All applicant data is encrypted and your privacy is our top priority.